What is Direct Primary Care (DPC)?

Direct Primary Care is a healthcare model where you pay a monthly membership fee for unlimited access to your provider—without insurance billing, copays, or surprise fees. 

This allows for:

  • Longer visits
  • Expedited scheduling/appointments
  • Direct communication with your provider
  • Transparent pricing

Check out this video for more information about Direct Primary Care

Do you accept insurance?

No. This practice does not bill insurance.

However:

  • You can still use insurance for labs, imaging, medications, or specialists
  • Many patients pair DPC with a high-deductible health plan

What if I need care outside of what you provide?

If you need:

  • Specialist care
  • Imaging (MRI, CT scans)
  • Hospital services

We will:

  • Coordinate your care
  • Provide referrals when needed

What kind of services will my membership fee include?

Dr. Jones is a Family Nurse Practitioner and Doctor of Nursing Practice. She provides primary care to patients 5 years and older. Your membership fee includes preventative care, most chronic disease management, sick visits, convenient direct communication, basic testing listed below, and several procedures common to primary care. You will have unlimited visits for all memberships. Please note Versatile Direct Primary Care is currently virtual/online. 

She provides chronic disease management for conditions such as hypertension, diabetes, hyperlipidemia, asthma, and COPD. She is passionate about nutrition and exercise and is happy to share tips regarding building healthy habits that she herself uses. 

*membership fee does not include the cost of pathology, labs, radiology, or medications used for procedures.You can use insurance for this. 

How do I get started?

Sign up with online booking link.

Do I still need insurance if I am a patient of Versatile Direct Primary Care?

Yes, it is still recommended to have some type of health insurance or health share plan. While Versatile Direct Primary Care can provide primary and sick care, there are times when you may require emergency care, hospitalization, surgery, or specialist care that is not covered in your membership fee. A Versatile Direct Primary Care membership often works well with a high-deductible insurance plan with a health savings account.

What are other fees that I should be aware of?

Re-enrollment Fee- $150

What is the enrollment fee?

The enrollment fee is a one-time, non-refundable fee paid when you join the practice. Fee is waived for August- September 2026!

This fee covers:

  • Initial onboarding and account setup
  • Review of your medical history
  • Transfer and organization of records
  • Creation of your personalized care plan
  • Administrative and clinical preparation time

It ensures we can dedicate the time and resources needed to provide high-quality, personalized care from day one.

However, promotions or family discounts may apply at times.

Do I have to sign a long-term contract?

No long-term contracts.

  • Membership is month-to-month
  • You can cancel anytime with proper notice (based on policy)
  • You must cancel within 30 days with written notice
  • Keep in mind that if you should want to come back there is a $150 re-enrollment fee.

Can I still use my insurance?

Yes. Insurance may be used for services outside of your membership, such as specialist visits, hospital care, labs, and imaging. Our low cost out of pocket labs are coming soon.

What is your policy on controlled substances?

No controlled substances are stored in our in-office pharmacy.

Additionally, Dr. Jones does not prescribe controlled substances.These medications require additional oversight and monitoring that are best managed by a larger practice. However, she is happy to work with you on other options/alternatives.

Is my doctor available after-hours?

Yes! Dr. Jones maintains office hours with availability daily for urgent sick visits. However, illness doesn't always occur during regular hours. Enjoy having peace of mind with your provider's contact via chat or phone for urgent matters after-hours.

How will I communicate with my provider?

Direct Communication: Text and messaging access via portal to Dr. Jones with same- or next-business day responses.

  • Urgent Contact: Direct phone number via patient portal for Dr. Jones for urgent after-hours concerns.Please text.
  • (Note: Dr. Jones is not available 24/7 or for emergency care but generally responds in a timely manner 1-2 business days, like having a doctor in the family).

What is Self-Directed Lab Testing Access?

At-Home Self-Collection Laboratory Testing

Members have access to convenient at-home laboratory testing options through BioBox.

  • Versatile DPC can coordinate eligible BioBox laboratory testing for members.

  • The testing kit is ordered and shipped directly to the member's home.

  • The member completes the specimen collection according to the kit's instructions.

  • The member packages the specimen using the provided materials.

  • The specimen is returned through FedEx using the designated return process.

  • Laboratory results are made available for clinical review when applicable.

  • Versatile DPC can help the member understand applicable results and determine appropriate follow-up when clinically appropriate.

  • Additional testing, evaluation, treatment, or referral may be recommended based on the results.

Important: The cost of the BioBox laboratory test is paid separately by the member and is not included in the monthly membership fee unless specifically stated otherwise. Available tests, eligibility, collection requirements, shipping, and laboratory processing are subject to the applicable BioBox program and laboratory requirements.

 

Contact Us!

Response time

We typically respond within 24–48 hours.

Office Number

 302-599-8468

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